Returns & Exchanges
At Groomie Club, we want you to be completely satisfied with your grooming experience, which is why we offer a 30-day satisfaction guarantee on all our products. If you are not happy with your purchase, we make the return and exchange process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all components and accessories are included.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.